MSG GROUP SOCIAL GUIDELINE
This social media guideline helps staff make appropriate decisions on how to use social media such as facebook, Twitter, forums, podcasts or any other online publishing mediums. MSG Group personnel are free to participate in discussions on online networks. However, we advise them to observe these guidelines when partaking in online conversations.
- Identify yourself when you discuss MSG Group issues online. You must clearly state, when relevant, your name, role and position at MSG Group. If you have any questions about appropriate actions/reactions or contents/comments, check with the Communication Unit or the Legal department.
- If you are not the official spokesperson of the Group, make clear that the views expressed are yours and use a disclaimer like “ The opinions on this site are my own and do not necessarily represent the position/opinion of MSG Group”.
- If you come across an issue related to MSG Group and feel that an official respond could diffuse a potential crisis, bring it to the attention of the Communication unit or the legal department.
- Do not express your views on revenues, future products, unpublished financial results or issues related to the company’s confidential documents. Do not discuss financial subjects and predictions of future strategies and performances. Refrain from any speculations about the future MSG Group and its products at all costs. Anything you post online about MSG Group can potentially harm the company. Respect confidentiality.
- You are personally responsible for contents you post on social media tools. Do not forget, what you publish will be public for a long time. Your opinions might have an impact on people’s perceptions of us as a company. If you make a mistake in your contribution, admit it and correct it promptly. Internet is a public space, so assume that many people, including competitors and reporters, are reading your posts.
- Do not use ethnic or clan slurs, personal insults, inflammatory diatribes or engage in any behavior that may be seen as offensive or abusive. Respect your audience. Stay away from any emotionally charged issues or heated debates.
- Respect the privacy of your colleagues. Do not share their personal information in any conversations unless you have their written consent to do so.
- Respect copyright. Do not use copyrighted contents/materials without written permission.